Terms of Use

Please know that this is a legally binding document, and that it contains a description of responsibilities and rights that apply to you and to Hot Essay Service. This is our master policy document. In the event of any inconsistency, the policies outlined here take precedence over any other policies on our website. You are obligated to these policies both as a customer and as a visitor to our website.

Use of Our Products And Services

Our customers are authorized to use our products and services for personal, academic, and business use. This does not include the right to sell or distribute documents for others to use for these purposes. In addition to this, customers are expected to comply with any law that applies to them when it comes to the use of our services. Any use of our products and services that we believe is in violation of the law will be reported to the proper authorities.

Customers may only use written content that they purchase. The content published on our website, social media pages, and blogs is for information and entertainment purposes only. This content is not available for use without permission.

Legalities

We have done the due diligence required to determine that we are operating within the bounds of the law. It is the customer’s responsibility to do the same. We accept no responsibility regarding the customers use of our products.

External Content

We frequently link to content on other websites. We do this to provide helpful information and advice. We may even allow contributors from other websites to add content here. We work hard to ensure we only form relationships with responsible companies who prioritize ethical behaviors.

However, we are not responsible for the opinions and views held by our contributors. In addition to this, we are not responsible should anyone decide to visit an external website or form any sort of relationship with an individual or entity.

Finally, please know that all guarantees regarding privacy and safety no longer apply once you have left our website. Please engage in safe surfing practices.

Changes to These Policies

These terms of use may be modified at any time and without prior notification. While we will make an effort to inform our existing customers of changes, we do not guarantee that  this information will be completely disseminated. Regardless, you are still bound to these policies, and it is your responsibility to be familiar with them.

Grandfathering

In the event that these or any of our other policies are changed while you have an order in progress, you will be obligated to the policies that were in place when you placed your order. The only exception to this is if the policies were applied for safety and security reasons, or matters of law.

Privacy Policy

HotEssayService`s respect and prioritization of your right to privacy are integral to our business model. A part of this commitment is connected with ensuring that everyone who does business with us fully understands what data we collect, policies on storing that information, and how it is used. All data is gathered for the purpose of providing you with the products and services that we advertise.

If you elect to use our products and services, there a is a certain amount of information we will need to collect including your contact information, location, and other specific facts such as your grade level or the subjects you are studying. We may also collect other data that allows us to evaluate how you, along with other clients, interact with our website or other connected interfaces.

Please note that the list of information mentioned above might not to be complete.

1. Policies Regarding the Age of Our Users

This site, in its entirety, including the use of our products and services is for adults over the age of 18 only. We do not knowingly collect, distribute, or store information on anyone who has not reached the age of majority. Anyone who is aware of a minor using our services is asked to inform us about this.

2. The Goals of this Privacy Policy

It is our strong advice that all visitors choose to read this policy. The statements contained within apply to everyone who decided to use the services we provide. Our goal is to ensure that there is no misunderstanding in terms of the information we collect and your rights to access and make changes to that information at any point and time. You are entitled to have full control over your personal data including the freedom to erase it.

3. Collection of Your Personal Data

Please be reminded that any personally identifying information that we obtain from you is provided only by you and stored with your consent. The ways your data might be shared with us include: your contacting us, using our online support services, placing orders, etc. We do not use any tools or hire third parties to mine or extract your personal data from your computer or other websites.

Any action such as creating an account, placing orders, or signing up for receiving communications from us results in our receiving of your identifying data. In order to provide you with the requested products or services, we must be able to store and access this information in the future. All data that we collect is appropriately stored following prescribed security protocols and protections.

4. Non-Identifying Data Collection and Storage

We acknowledge the collection and storage of non-identifying data from our side. Because this information cannot be used to identify you or impact your privacy, your involvement in the collection process is unnecessary. The procedure involves using cookies and related technology, order tracking, storage of communication logs, browser and device type tracking, site visit information such as timestamps and navigation, etc. We use this data to improve performance and customize your experience on our website.

This information is presupposed for our use only. It might be shared with third parties who are contracted with us to assist in providing you with the offered services.

5. Our Use of Your Data

In an effort to both protect and respect your privacy, we have to optimize and minimize our data collection efforts to provide you with the expected services. All of your data is collected only with your permission, and used for the reasons we explicitly state below.  The personal information is used to provide you with the needed services and to contact you accordingly. The information can be collected and stored upon the demand of law enforcement, courts, or in order to comply with laws applied to us.

We might also opt to store data that enables us to update or improve the services. For instance, if you order a specific service, we may choose to send you information about related products. We can use the data to help detect the website errors or other issues. Besides, the records are maintained in an effort to prevent fraud or other abuse.

6. Sharing Information with 3rd Parties

In the light of the fact that we do provide your data to third parties, we confirm that this can be done for very specific purposes only, and these parties are acting on our behalf. We provide the information that is limited to what is necessary in order to offer you specific services to partners and subcontractors, payment processing companies, advertisers, market research firms, and customer service entities, as well as email providers.

Every third party entity receiving your information is required to sign a legally binding agreement, ensuring protection of your confidentiality and limiting the use of your information to its intended purposes. All employees or other agents of these third parties are held to the legal agreements as well.

7. Customer Communications

We maintain the right to communicate with all our customers about their purchases, as well as to communicate with you about special offers and other services. This is usually done only if we have determined that the information or offers are relevant to you based upon previous orders. You may choose to stop receiving these notifications at any time. The details of this process are provided further down the page.

The common ways used to communicate with our clients include: sending emails, bulk texts and auto sent emails, phone calls, and text messages. You may adjust your communication preferences via your account settings.

If we consider the partner or other third parties to have information or offers that may be useful for you, we will notify you before providing them with your data. You are free not to give permission for this if you want.

If you choose to have your information removed from our database, you may do so. Please, contact the customer service for additional assistance.

8. Our Use of Analytics Tools and Services

We employ the use of analysis tools to collect and analyze various types of data. These tools allow us to understand how users interact with our web-pages and other connected interfaces. This includes such information as the amount of time you spend on our website, the content consumed, and the search terms used to find our website. None of this information contains identifying data. It is gathered to improve our website and user experience design.

The tools that we use involve placing persistent cookies on your computer which allow remembering our users. If you do not want to permit these cookies to be stored on your device, please, refer to the instructions in our Cookie Policy. None of this information is sent to third parties.

9. The Security of Data that We Store

We are continuously dedicated to employing all of the technologies and resources available for us to protect your personal information that includes the use of encryption technologies as well as the implementation of other security protocols.

All your personal information is held with the only purpose of providing you with the products and services that you order. Beyond that, such data may also be stored in order to comply with laws and regulations, accurately keep financial records, and ensure that we meet the obligations of all possible contracts or agreements. You are encouraged to contact customer support should you have any concerns.

10. Use of 3rd Party Websites

Our website content contains links to external websites. Please note that if you choose to access them, you opt for that freely and per your own choice. You also acknowledge your understanding that there is no way we could be responsible for the policies or content of external websites. None of our policies or guarantees can be applied to such websites as far as we do not own or control them. We strongly encourage you to familiarize yourself with external websites policies before clicking on the link.

11. The Right to Access and Control of Your Personal Data

On our website, there are no restrictions of your rights and abilities to access and control your personal information. In order to view or change any of this data, you may use the account settings in the customer portal provided for you where you can easily amend the saved information. You may also request for this information to be deleted. But please be aware that if you have current orders in progress at that moment, you will need to wait until all of them are completed for your data to be removed from the storage.

12. Changes to this Policy

We may change this policy along with any other without prior warning. Information about these changes will be posted in a way we consider to be the best one to ensure our users are aware of them. It may include a website notification or personal email. The significant changes can only be processed after the 30-days period what gives ample opportunities for the users to learn about the future amendments and get adjusted to them.

13. Contacting Our Support Department

If you have any further questions, please contact our customer support that is 24/7 available.

Our Other Policies

We would like to reiterate two things. First, you are obligated to know and understand the policies on our other pages. Please check out our policies on privacy, money back guarantees, disclaimers, and more. Users, customers, and visitors are responsible for understanding our policies. In the event that their are questions, please contact customer service.

No Liability Agreement

We promise to deliver documents that are original, and that meet our customers’ specifications. We also promise that they are free from grammatical errors. However, beyond these promises we are not responsible for any results including but not limited to academic success.

Please keep in mind that we have no way of knowing, for example, whether or not a client has properly interpreted an instructor's preferences or the assignment. We also cannot control whether or not a student works cooperatively with their peers, the teachers grading methods, on time delivery, and other factors.

With so many issues beyond our control, we cannot be held liable when it comes to legal problems issues in workplace, or academic policies.

Order Payment

The payment for the Product is calculated according to the Company’s pricing and should be paid in advance. The Company starts to process the Order only after the payment for the Product is made and is authorized.

The Customer can provide payment in instalments, when requested, as long as the following terms are followed:

  • The price of the Order should be $500 (USD) or higher
  • The first part of the payment should be paid right after the Customer receives the first payment link

* Company representatives reserve the right to refuse a Customer in splitting the payment if such a step might comprise successful Order fulfillment.

** If the installments are not issued within a specified time frame, the company reserves the right to temporarily suspend the Order fulfillment until the due amount is received.

Order can be paid via Credit Card, PayPal, Wire Transfer (payment via this method may take up from 3 to 14 business days) and/or Personal Credit Balance.

The Company’s platform for all payments is PayPal, which requires the Customer to go through PayPal check-out in Order to pay for the Order; To pay for the Order using Credit Card, the Customer is required to fill in the PayPal form. Such actions will not create a permanent PayPal account, but are required to proceed with a one-time transaction.

The Company is not responsible for any technical or procedural issues that may occur while the payment is processed by PayPal. These may include, but are not limited to:

  • The payment falling under PayPal Review, which means the payment is not released until the investigation by PayPal is done.
  • The payment being done via E-check (electronic check), which is an electronic version of a paper check used to make payments online. It can take up to 10 days for an E-check to get delivered.
  • Technical issues with the PayPal platform or Customer’s Bank.

If the transaction fails, the Customer should check the balance on his/her card, online purchase restrictions and card validity before contacting the Support Staff for assistance.

Disputes

If you believe you have been treated unfairly under our policies, please let us know. We do have a method that allows you to outline  your dispute, and submit it to us. One of our upper management staff will review the issue. However, their decision on the matter is final.